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About your Psychotherapist

Charlotte Shaw

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Qualifications and training

Charlotte is a qualified

Cognitive Behavioural Psychotherapist.

  • Postgraduate Diploma (PgDip) in

        High Intensity Psychological Interventions

        (Cognitive Behaviour Therapy).

  • Postgraduate Certificate (PgCert) in

        Low Intensity Therapies (CBT-based techniques).

  • NCFE Level 2 Certificate in counselling skills.

  • Bachelor of Science (BSc) in Psychology.

Qualification certificates available to view on request.



  • Dialectical Behaviour Therapy (DBT) skills.

  • Introduction to Transactional Analysis (TA).

  • Understanding ADHD and autism.

  • Adapting CBT for ADHD and autism.

  • Assessing and managing clinical risk.

  • Working with self-harm.

  • Recognising and responding to domestic abuse.

  • IAPT supervisor training.

(This is not an exhaustive list).


Charlotte has over 15 years of experience working in mental health services in the NHS and with charities, including Mind.


Charlotte is experienced in assessing and working therapeutically - individually and delivering groups - with people with mild to moderate, common mental health difficulties including depression, anxiety disorders and Post-Traumatic Stress Disorder (PTSD) as well as severe and enduring mental health difficulties, including borderline personality disorder.


Prior to training and qualifying as a Cognitive Behavioural Psychotherapist Charlotte worked in administrative roles in NHS mental health services; as a healthcare assistant on psychiatric wards; as a voluntary befriender for a local mental health charity; as a voluntary telephone helpline support worker for Mind; as a Psychological Wellbeing Practitioner (PWP) in IAPT and as a psychological therapist in a personality disorder therapy service. This varied experience has contributed to Charlotte’s understanding of mental health services to support the people she works with in accessing and navigating them, where needed.

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Charlotte is accredited with the British Association for Behavioural and Cognitive Psychotherapies (BABCP), no. 170789. The BABCP CBT register is accredited by the Professional Standards Authority (PSA).


A BABCP accredited Cognitive Behavioural Psychotherapist is one who has demonstrated competence, has suitable qualifications and experience, who practices regular, supervised CBT and engages in ongoing professional development to ensure their practice is up to date. Accredited psychotherapists agree to keep to the BABCP standards of conduct, performance and ethics. Accreditation is renewed annually.


As psychotherapy in the UK is unregulated, accreditation is a way for a therapist to demonstrate that they practice safely, competently and to the highest standards.


For further information about accreditation you can visit the BABCP website. For more information about the PSA accreditation standards you can visit the PSA website.

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Therapeutic style

Charlotte brings warmth and personability to therapy and encourages people to be fully included in their sessions. Feedback from people Charlotte has worked with affirms her well balanced approach of bringing humour and lightness to sessions, whilst nevertheless fully appreciating and respecting the importance and gravity of being in the position of seeking therapy and therefore maintaining focus on the hard work required to gain the benefits.


Charlotte is extremely passionate about CBT, having seen the significant benefits for people she has worked with. Charlotte is enthusiastic with a thirst for knowledge and is thorough in her work, committed to working with people to jointly understand their difficulties and to identify the therapy and/or treatment and resources that will be of benefit to addressing them; she is honest when this may not include CBT or if the work is not within her clinical expertise. Charlotte enjoys the creativity of the CBT approach.


Charlotte works using a pure CBT approach, following the evidence-base closely to ensure that therapeutic drift (pg. 20-21) does not occur and the therapy can be as effective as possible. Charlotte’s CBT training and experience has taught her the importance of this, especially as she has worked with many people who believed they had accessed CBT which had been unhelpful only to discover it wasn’t CBT that had been delivered or that it didn’t follow the evidence-base.


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