Crisis support
Synergy Psychotherapy is a psychotherapy provider offering appointment-booked, structured input, intended to be accessed no more often than once weekly. Synergy Psychotherapy is not a crisis service and is not open or available 24 hours a day, 7 days a week.
If you are in crisis (an emergency that poses a direct and immediate threat to your physical or emotional wellbeing. This includes being at risk of acting on suicidal thoughts or thoughts of harming yourself to cope; being at risk of harm from those known to you or being at risk of acting on thoughts to intentionally harm others yourself) please consider accessing crisis services (details below) which are set up to respond to risk, including being open 24/7.
Additionally, a mental health crisis can be a quick deterioration in your emotional wellbeing for which you may benefit from professional guidance and/or support, e.g.:
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New, rapid mood changes
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Feeling out of control
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Feeling unable to cope
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Changes in the way you think, possibly with unusual ideas
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Hearing voices, or seeing things that others can’t
Click on your area below for district-specific crisis support providers. You do not need to have accessed any mental health services previously to make use of crisis support and there are no other exclusion criteria e.g. age (with the exception of the West Yorkshire 24 hour support line which is accessible to people aged over 18. However, anyone who calls who is under 18 will be signposted to relevant services.). Crisis services can be contacted directly for yourself or if you are a friend, carer or family member with concerns about someone else’s wellbeing.
Click here for national crisis support.
If anyone is in immediate danger of serious harm or threat to life, please access the emergency services via 999 or attend a hospital accident and emergency department or police station in person.
Bradford, Airedale, Wharfedale and Craven
First Response, 0800 952 1181
NHS crisis service accessible to people of all ages in Bradford, Airedale, Wharfedale and Craven.
Open 24/7.
Bradford Survive and Thrive, 0808 2800 999
Practical and emotional support for women, men and children experiencing or affected by domestic abuse and sexual violence.
Open Mon-Fri, 9am – 5pm.
Other Bradford-based services providing information and support
If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.
Guideline, 0800 1 884 884
A confidential telephone helpline or online chat, which provides mental health support and information, including about other services.
Open between 8am and 12am (midnight), 365 days a year, including bank holidays.
Calderdale
Calderdale 24-hour mental health helpline, 0800 183 0558
NHS service accessible to anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:
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At risk of developing mental health problems
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Diagnosed with common mental health problems
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Accessing mental health support
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Experiencing mental health distress
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Seeking information, advice and support
Open 24/7.
Other Calderdale-based services providing information and support
If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.
Calderdale Staying Safe, 01422 323339
Confidential practical and emotional support for people affected by domestic abuse.
Open Mon – Fri, 9am – 5pm.
West Yorkshire 24 hour support line, (no website), 0800 183, 0558
Service providing general support or advice about mental health for callers or someone callers care about. Accessible to those, over 18, in Leeds and Calderdale.
Open 24/7.
Leeds
Leeds Single Point of Access, 0800 183 1485
NHS crisis service accessible to people in Leeds.
Open 24/7.
Leeds Women’s Aid, 0113 246 0401
Emotional support, information on Leeds Domestic Violence Service (LDVS) or other services.
24-hour helpline.
Online chat available Mon-Fri, 1pm – 4pm.
Other Leeds-based services providing information and support
If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.
Leeds Survivor Led Crisis Centre (LSLCS)
Offers a multitude of support services for Leeds residents including, (but not limited to):
Connect Helpline, 0808 800 1212
Telephone support. Online chat also available.
Open 365 days of the year, 6pm – 2am.
Dial House, 0113 260 9328 Text: 07922 249 452
Dial House is a place of sanctuary which visitors can access when they are in crisis. Visitors can relax in a homely environment and
can also have an hour of one-to-one support from the in-house team of Crisis Support Workers.
Open Mon, Wed, Fri, Sat and Sun, 6pm – 2am; call to visit between 6pm and 7.30pm.
Support After Rape and Sexual Violence Leeds (SARSVL), 0808 802 3344, text 07860 022 880, email support@sarsvl.org.uk
Confidential safe space and specialist support for women and girls aged 13+, in Leeds who have been affected by sexual violence of any kind at any time in their lives.
Phoneline open Mon 12pm – 2pm, Tue 8pm – 10pm, Wed 6pm – 8pm, Thu 2pm - 4pm, Sun 6.30pm – 8.30pm.
Text and email any time for a response during phoneline hours.
West Yorkshire 24 hour support line, (no website) 0800 183 0558
Service providing general support or advice about mental health for callers or someone callers care about. Accessible to those, over 18, in Leeds and Calderdale.
Open 24/7.
York and Selby
Tees Esk and Wear Valleys NHS Foundation Trust (TEWV) crisis services, 0800 0516 171
NHS crisis service accessible to those living in York and Selby (and other areas in Tees, Esk and Wear Valleys).
Open 24/7.
Other York and Selby-based services providing information and support
If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.
York and Selby Independent Domestic Abuse Service (IDAS), 03000 110 110
Helpline and online chat for women and men affected by domestic abuse. Other support also available including support groups.
Online chat available daily, 1pm- 4pm.
National support
At risk of harm to yourself
Crisis Text Service, text SHOUT to 85258
A free crisis text service providing emotional support.
Open 24 hours a day, 7 days a week.
HOPELINE, 0800 068 4141, text 07860 039967, email pat@papyrus-uk.org
Confidential support and practical advice for children and young people under the age of 35 having thoughts of suicide or those concerned for a child or young person under the age of 35 who may be having thoughts of suicide.
Open 24 hours a day, 7 days a week including weekends and bank holidays.
National Self Harm Network forum
The forum is closely monitored and provides crisis support, information and resources, advice, discussions and distractions.
Forum available 24/7.
National Suicide Helpline UK, 0800 689 5652/ 0800 689 0880
A supportive listening service to anyone, over 18, living in the UK with thoughts of suicide or self-harm.
Open everyday, 6pm – 12am (midnight).
Samaritans, 116 123, email jo@samaritans.org
Emotional support, at any time of the day, to anyone in the UK who is in distress, including those who may feel suicidal.
Available by phone 24 hours per day, 365 days per year.
Email for a reply within 24 hours.
At risk of harm from others
GALOP, 0800 999 5428, email help@galop.org.uk
Support for all LGBT+ people who’ve experienced hate crime, domestic abuse, sexual violence and conversion therapy.
Open Mon – Thu, 10am – 8.30pm, Fri 10am - 4.30pm.
Chatbot available 24 hours a day, 7 days a week for information and resources, not immediate help.
Karma Nirvana, 0800 5 999 247
Emotional support for all victims and those at risk of honour-based abuse and forced marriage, at any time. Also open to professionals.
Open Mon – Fri, 9am – 5pm.
Mankind Initiative, 01823 334 244
Confidential listening service providing emotional support, practical information and signposting to male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.
Open Mon – Fri, 10am – 4pm.
Men’s Advice Line, 0808 801 0327, email info@mensadviceline.org.uk,
Non-judgmental emotional support, practical advice and information for male victims of domestic abuse.
Open Mon – Fri, 10am – 5pm.
Email support Mon - Fri, 9am-5pm.
Webchat support Wed, 10am – 11.30am, Thu 2pm –4pm.
National Association for People Abused in Childhood (NAPAC), 0808 801 0331
Supportive listening with signposting (if relevant) for adult survivors of all types of childhood abuse, including physical, sexual and emotional abuse and neglect.
Open Mon – Thu, 10am - 9pm, Fri 10am - 6pm.
National Domestic Abuse Helpline, 0808 2000 247
Confidential, emotional and practical support for women experiencing domestic abuse.
Open 24 hours a day.
BSL support open Mon – Fri, 10am – 6pm.
Online live chat Mon - Fri, 3pm - 10pm.
Rape Crisis England and Wales, 0808 500 2222
Emotional support for women and girls aged 16+ whose lives have been affected by sexual violence at any time.
Open 24 hours a day, 365 days of the year.
Live chat helpline also available.
SurvivorsUK, SMS 020 3322 1860
Support for for men, boys (age 13+) and non-binary people who have experienced sexual abuse at any time in their lives; and for family, friends, allies and loved ones supporting a survivor in their lives. Support is provided by specialist support workers, through the National Male Survivors Online Helpline – a webchat and SMS service.
Monday – Sunday, 12pm – 8pm.
Victim Support, 0808 168 91 11
An independent charity dedicated to supporting victims of crime and traumatic incidents in England and Wales. Victim Support provide specialist help to support people to cope and recover to the point where they feel they are back on track with their lives.
Free telephone support line and live chat open 24/7.
Support line also available through email via the website.
Women’s Aid, email helpline@womensaid.org.uk
Confidential emotional and practical support and information for women and children experiencing domestic abuse and professionals, friends, family and colleagues supporting women and children experiencing domestic abuse.
Online chat available Mon – Fri, 8am – 6pm, Sat – Sun 10am – 6pm.
Email for response within 5 working days.
At risk of harming others
Respect, 0808 802 40 40, email info@respectphoneline.org.uk
Help for perpetrators of domestic abuse.
Helpline open Mon – Fri, 10am– 5pm (free from landlines and mobile phones within UK. Call will not appear on itemised bills).
Email support available Mon – Fri, 9am-5pm.
Webchat support available Thu 2pm – 4pm.
Stop It Now, 0808 1000 900
Help for people experiencing sexual thoughts towards children or behaviours including looking at indecent images of under 18s online, to manage the thoughts and change the behaviour; support for others worried about someone else’s sexual behaviour towards children or worried about a child or young person’s sexual behaviour around other children.
Helpline open Mon – Thu, 9am – 9pm, Fri 9am – 5pm (limited opening times on bank holidays).
Live chat also available; open Mon, Tue, Thu, Fri 9am – 12pm, Wed 1pm – 4pm and 6pm - 9pm, Fri 9am – 12pm (except bank holidays).
Secure messaging service also available.
Page last updated: 09/02/2024. All information correct at time of update but is liable to change; to ensure information is correct at time of use, contact the service you wish to use directly. Synergy Psychotherapy is not responsible for the content of any external sites and providing details of other organisations should not be seen as endorsement.