Crisis support

Synergy Psychotherapy is a psychotherapy provider offering appointment-booked, structured input, intended to be accessed no more often than once weekly. Synergy Psychotherapy is not a crisis service and is not open or available 24 hours a day, 7 days a week. If you are in crisis (an emergency that poses a direct and immediate threat to your physical or emotional wellbeing. This includes being at risk of acting on suicidal thoughts or thoughts of harming yourself to cope; being at risk of harm from those known to you or being at risk of acting on thoughts to intentionally harm others yourself) please consider accessing crisis services (details below) which are set up to respond to risk, including being open 24/7.

 

Additionally, a mental health crisis can be a quick deterioration in your emotional wellbeing for which you may benefit from professional guidance and/or support, e.g.:

  • New, rapid mood changes

  • Feeling out of control

  • Feeling unable to cope

  • Changes in the way you think, possibly with unusual ideas

  • Hearing voices, or seeing things that others can’t

 

Click on your area below for district-specific crisis support providers. You do not need to have accessed any mental health services previously to make use of crisis support and there are no other exclusion criteria e.g. age (with the exception of the West Yorkshire 24 hour support line which is accessible to people aged over 18. However, anyone who calls who is under 18 will be signposted to relevant services.). Crisis services can be contacted directly for yourself or if you are a friend, carer or family member with concerns about someone else’s wellbeing.

Click here for national crisis support.

 

If anyone is in immediate danger of serious harm or threat to life, please access the emergency services via 999 or attend a hospital accident and emergency department or police station in person.

 

Bradford, Airedale, Wharfedale and Craven

First Response, 0800 952 1181

NHS crisis service accessible to people of all ages in Bradford, Airedale, Wharfedale and Craven.

Open 24/7.

 

Bradford Survive and Thrive, 0808 280 0 999 

Practical and emotional support for women, men and children experiencing or affected by domestic abuse and sexual violence.

Open Mon-Fri, 9am – 5pm.

 

Other Bradford-based services providing information and support

If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.

 

Guideline, 0800 1 884 884 

A confidential telephone helpline which provides mental health support and information, including about other services.

Open between 12pm (midday) and 12am (midnight), 7 days a week, 365 days a year, including bank holidays.

Online chat available between 3pm and 8pm, 7 days a week, 365 days a year, including bank holidays.

 

Calderdale

Calderdale 24-hour mental health helpline, 0800 183 0558 

NHS service accessible to anyone registered with a GP in Barnsley, Calderdale, Kirklees and Wakefield. The service supports people who are:

  • At risk of developing mental health problems

  • Diagnosed with common mental health problems

  • Accessing mental health support

  • Experiencing mental health distress

  • Seeking information, advice and support

Open 24/7.

 

Other Calderdale-based services providing information and support

If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.

 

Calderdale Staying Safe, 01422 323339

Confidential practical and emotional support for people affected by domestic abuse.

Open Mon – Fri, 9am – 5pm.

 

West Yorkshire 24 hour support line, 0800 183, 0558

Service providing general support or advice about mental health for callers or someone callers care about. Accessible to those, over 18, in Leeds and Calderdale.

Open 24/7.

 

Leeds

Leeds Single Point of Access, 0800 183 1485 

NHS crisis service accessible to people in Leeds.

Open 24/7.

 

Leeds Women’s Aid, 0113 246 0401 

Emotional support, information on Leeds Domestic Violence Service (LDVS) or other services.

24 hour helpline.

Online chat available Mon-Fri, 1pm – 4pm.

 

Other Leeds-based services providing information and support

If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.

 

Leeds Survivor Led Crisis Centre (LSLCS) 

Offers a multitude of support services for Leeds residents including, (but not limited to):

 

Connect Helpline, 0808 800 1212 

Telephone support. Online chat also available.

Open 365 days of the year, 6pm – 2am.   

 

Dial House, 0113 260 9328 Text: 07922 249 452 

Dial House is a place of sanctuary which visitors can access when they are in crisis. Visitors can relax in a homely environment and can also have an hour of one-to-one support from the in-house team of Crisis Support Workers. 

Open Mon, Wed, Fri, Sat and Sun, 6pm – 2am; call to visit between 6pm and 7.30pm.

 

Support After Rape and Sexual Violence Leeds (SARSVL), 0808 802 3344, text 07860 022 880, email support@sarsvl.org.uk

Confidential safe space and specialist support for women and girls in Leeds who have been affected by sexual violence of any kind at any time in their lives.

Phoneline open Mon 12pm – 2pm, Tue 8pm – 10pm, Wed 6pm – 8pm, Thu 2pm - 4pm, Sun 6.30pm – 8.30pm.

Text and email any time for a response during phoneline hours.

 

West Yorkshire 24 hour support line, 0800 183, 0558

Service providing general support or advice about mental health for callers or someone callers care about. Accessible to those, over 18, in Leeds and Calderdale.

Open 24/7.

 

York and Selby

Tees Esk and Wear Valleys NHS Foundation Trust (TEWV) crisis services, 0800 0516 171 

NHS crisis service accessible to those living in York and Selby.

Open 24/7.

 

Other York and Selby-based services providing information and support

If you are in a crisis you can contact some of these services however, please be aware they may not be available 24/7 (opening times are listed where known). If a service listed is not a crisis service, they may signpost you to one who may be better able to offer the input you require.

 

York and Selby Independent Domestic Abuse Service (IDAS), 03000 110 110  

Helpline and online chat for women and men affected by domestic abuse. Other support also available including support groups.

Online chat available Mon-Fri, 3pm- 6pm.

National support

At risk of harm to yourself

Crisis Text Service, text SHOUT to 85258

A free crisis text service providing emotional support.

Open 24 hours a day, 7 days a week.

HOPELINE, 0800 068 4141, text 07860 039967, email pat@papyrus-uk.org 

Confidential support and practical advice for children and young people under the age of 35 having thoughts of suicide or those concerned for a child or young person under the age of 35 who may be having thoughts of suicide.

Open 7 days a week including weekends and bank holidays, 9am – midnight.

National Self Harm Network forum0800 622 600

The forum is closely monitored and  provides crisis support, information and resources, advice, discussions and distractions.

Forum available 24/7.

National Suicide Helpline UK, 0800 689 5652

A supportive listening service to anyone, over 18, living in the UK with thoughts of suicide or self-harm.

Open everyday, 6pm – 3.30am.

 

Samaritans, 116 123, email jo@samaritans.org
Emotional support, at any time of the day, to anyone in the UK who is in distress, including those who may feel suicidal. 

Available by phone 24 hours per day, 365 days per year.

Email for a reply within 24 hours.

Online chat currently being piloted.

At risk of harm from others

GALOP, hate crime helpline 020 7704 2040, domestic abuse helpline 0800 999 5428, conversion therapy helpline 0800 130 3335

Support for all LGBT+ people who’ve experienced hate crime, domestic abuse, sexual violence and conversion therapy.

Hate crime helpline open Mon – Fri, 10am – 4pm. Email: HateCrime@galop.org.uk

Domestic abuse helpline open Mon, Tue, Fri, 10am – 5pm, Wed – Thu, 10am – 8pm. Webchat Wed-Thu, 5pm – 8pm. Closed bank holidays. Chatbot available 24 hours a day/7 days a week for those needing immediate help. 

Conversion therapy helpline open Mon – Fri, 10am – 4pm. Email CThelp@galop.org.uk

Karma Nirvana, 0800 5 999 247 

Emotional support for all victims and those at risk of honour-based abuse and forced marriage, at any time. Also open to professionals.

Open Mon – Fri, 9am – 5pm.

 

Mankind Initiative, 01823 334244

Confidential listening service providing emotional support, practical information and signposting to male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers.

Open Mon – Fri, 10am – 4pm.

Men’s Advice Line, 0808 801 0327, email info@mensadviceline.org.uk,

Non-judgmental emotional support, practical advice and information for male victims of domestic abuse.

Open Mon – Fri, 9am – 8pm.

Email support Mon - Fri 9am-8pm, Sat and Sun 10am-12pm and 4pm-6pm.

Webchat support Wed, Thu and Fri 10am – 11am and 3–4pm.

National Association for People Abused in Childhood (NAPAC), 0808 801 0331 

Supportive listening with signposting (if relevant) for adult survivors of all types of childhood abuse, including physical, sexual and emotional abuse and neglect.

Open Mon – Thu, 10am - 9pm, Fri 10am - 6pm.

 

National Domestic Abuse Helpline, 0808 2000 247 

Confidential, emotional and practical support for women experiencing domestic abuse.

Open 24 hours a day.

BSL support open Mon – Fri, 10am – 6pm.

Online live chat Mon - Fri, 3pm - 10pm.

 

Rape Crisis England and Wales, 0808 802 99 99 

Emotional support for women and girls aged 16+ whose lives have been affected by sexual violence at any time.

Open 365 days of the year, 12pm -2.30pm and 7pm – 9.30pm.

Live chat helpline also available: Mon - Thu, 2pm - 4.30pm and 6pm-8.30pm; Fri 2pm - 4.30pm.

 

Women’s Aid, email helpline@womensaid.org.uk

Confidential emotional and practical support and information for women and children experiencing domestic abuse and professionals, friends, family and colleagues supporting women and children experiencing domestic abuse.

Online chat available Mon – Fri, 8am – 6pm, Sat – Sun 10am – 6pm.

Email for response within 5 working days.

 

At risk of harm to others

Respect, 0808 802 40 40, email info@respectphoneline.org.uk 

Help for perpetrators of domestic abuse.

Helpline open Mon – Fri, 9am – 8pm (free from landlines and mobile phones within UK. Call will not appear on itemised bills).

Email support available Mon – Fri, 9am-8pm and Sat - Sun 10am - 12pm and 4pm-6pm.

Webchat support available Wed – Fri, 10 – 11am and 3pm – 4pm.

Stop It Now, 0808 1000 900 

Help for people experiencing sexual thoughts towards children or behaviours including looking at indecent images of under 18s online, to manage the thoughts and change the behaviour; support for others worried about someone else’s sexual behaviour towards children or worried about a child or young person’s sexual behaviour around other children.

Helpline open Mon – Thu, 9am – 9pm, Fri 9am – 5pm (except bank holidays).

Live chat also available; open Mon 9am – 12pm, Wed 6pm – 9pm and Fri 9am – 12pm (except bank holidays).

 
 
 
 
 

Page last updated: 01/04/2022. All information correct at time of update but is liable to change; to ensure information is correct at time of use, contact the service you wish to use directly. Synergy Psychotherapy is not responsible for the content of any external sites and providing details of other organisations should not be seen as endorsement.